The following are some of the frequently asked questions which will be useful to you. The list is not exhaustive. In case you have any other query or need any clarification, please feel free to call (65- 62222311) or e-mail us at 
- Is it necessary to pay insurance premiums on time?
It is necessary that the premiums are remitted on time as otherwise, you run the risk of cessation of policy cover.
- How do I pay the insurance premium?
Insurance premium can be paid in cash at our office. You may also pay premiums by cheque in favour of “MS First Capital Insurance Limited”.
- Is there any additional charge for payment by credit card?
No, there is no extra charge for payment by credit card.
- Do you accept Road Tax Payments?
No, At this point of time, we do not accept Road Tax Payments.
- Is there a “Free Look Period” for the policies issued by MS First Capital?
No, Policies issued by MS First Capital do not carry a free look period
- How do I join MS First Capital as an Insurance Agent?
Please refer to the information given under “JOIN US – AS AGENTS” in this web Site.
- How do I join MS First Capital as an employee?
Please refer to the information given under “JOIN US – AS EMPLOYEES” in this web Site.
- If I want to enquire about a product not listed in the website or not adequately clarified in the website, whom should I contact?
You can contact the concerned office mentioned under “CONTACT US – EXECUTIVES” in this Web Site. If you are not sure, just call our office (65- 62222311) or e-mail us at
- If I have a complaint about the service of MS First Capital, whom should I report to?
MS First Capital is very sensitive about customer
complaints. Please feel free to report your complaints to Mr. Nathan, General Manager on (65) 68543915 or e-mail 
. Rest assured that prompt action will be initiated on your complaint.
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